When you take care of your customers, but not only take care of them but guide, help and nourish a relationship with them you are doing more than meeting their needs. What you also find is that those same customers turn into your sales rep and rave about your company to other people…
When you think of your customer as a person first and foremost and not a customer, you are establishing empathy with your customers. Thinking of your customers as people then creates the chance to become friends. Once you have achieved friendships with your customer base, you have raving fans for life. For…
There are a few new additions to Pipedrive that are a must need for this month. Call tracking and sales insights and reports. You can now call contacts directly from Pipedrive to automatically link calls to deals, record conversations, take notes, and track metrics. For all of the salespeople out there, this will be…
Having a LinkedIn page for your company comes with many benefits. Here are a few ways a company LinkedIn page can help you increase your visibility and revenue! LinkedIn company pages add credibility By creating a company page, you establish credibility to your personal profile. The company page can be linked to your personal…
Every small business owner and employee alike are targets for phishing scams to extract money or valuable information. We’re going to discuss methods of defense against phishing scams so that you and your team can operate more confidently on the web. Phishing scams are almost always emails that are disguised to be friendly, imploring…
A new update for the 3CX iOS App is available and it’s now even easier to elevate a chat to a call by simply tapping the avatar of the person you’re chatting with. This tap to call feature is extremely convenient and a fan favorite. What’s more, it includes an updated startup wizard, making…
We are now officially in our new office. We are very excited! We have nearly doubled the size of our office, giving us additional space for new amenities, such as a professional video studio that our clients can use at no charge. Additional space for our team, so they can be more comfortable, we can…
Gone are the days when call recording used to be expensive, tedious, and required complicated hardware. Thanks to Voice over Internet Protocol (VoIP), this has become a common feature, essential to business survival. It is now a standard requirement for businesses that revolve around customer calls especially if they intend to increase customer satisfaction…
Thank you cards are for everyone! They can help present your business in a more positive light when making new contacts, meeting potential customers, and even to current customers. Taking the time to send out thank you cards help cement a new business relationship, whether that be for a simple meeting or for sharing ideas!…
As a business owner, with everything that is going on the last thing you want to do is forget about something and let it slip through the cracks. With the ability to schedule activities in Pipedrive, you eliminate the mistake of forgetting or being late to the party. The activity scheduling feature of Pipedrive enables…
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