Why Send Thank You Cards?
Thank you cards are for everyone! They can help present your business in a more positive light when making new contacts, meeting potential customers, and even to current customers. Taking the time to send out thank you cards help cement a new business relationship, whether that be for a simple meeting or for sharing ideas! […]
July Pipedrive Feature of the Month: Scheduler
As a business owner, with everything that is going on the last thing you want to do is forget about something and let it slip through the cracks. With the ability to schedule activities in Pipedrive, you eliminate the mistake of forgetting or being late to the party. The activity scheduling feature of Pipedrive enables […]
July Customer Spotlight: CARE Church
We appreciate all of our dedicated customers. This month, we would like to recognize CARE Church as our June Customer of the Month! They are a church with 3 ministries: church ministry, care corp, and a child development ministry. They are all outreach ministries that help people spiritually and financially. What they have to […]
The Importance of a LinkedIn Summary
The LinkedIn summary is a crucial part of your LinkedIn profile. Everyone who wants to build the strength of their LinkedIn profile needs to add a well-written summary. Time and thought need to be dedicated to this section. In this summary, you want to include your passions, accomplishments, and your mission statement as an individual. […]
July IT Tip of the Month
Backing Up Gmail Emails Locally Recently I was tasked with creating a local backup for my team’s old emails. Extra storage space is always for sale from large providers like Google. Creating local email storage backup will save your team money on your ever-expanding email inbox as well as make these emails searchable/viewable offline if […]
Fresh News from 3CX – July Edition
During COVID-19, every person, employee, and business owner has experienced major changes in the workplace and day to day operations. 3CX’s Web Client platform though has made these transitions easier. With the power of the 3CX Web Client, employees are able to work more efficiently while working remotely by never skipping a beat because they […]
News from the CEO – July Edition
We are all adjusting to the new way of doing business. Remote working is the new normal. Our team at SmartOffice USA is working hard to make this transition go seamlessly for our customers. 3CX, our VoIP phone system, has made several changes over the past few months to make WebMeeting work even better. Please […]
3 Tips of Providing a Great Experience for Your Customers
Great customer service starts at the top. It starts in the head and heart of the leader and is passed on from one team member to the next. Your customer must come second. Your people come first if you treat your first line employees right then the work they’ll treat your customers in the same way. […]
May Pipedrive Feature of the Month: Automation
You might be wondering to yourself right now, how can an automation tool help me and my business? The answer is simple… it saves you countless hours. An automation tool is defined as a piece of software that enables people to define software testing tasks that are afterward run with as little human interaction as […]
Marketing Through a Pandemic
What you CAN & SHOULD do: Update customers on changes in your operations- Communicate any hours, service, safety protocols, or operation updates that have been made via your website, email lists, social media accounts, your Google Business profile Don’t cut back on marketing- Customers are spending more time on social media… this means you should […]