Running a small business is no easy feat. As a business owner, you need to wear many hats and juggle an endless number of tasks. One of the most important areas of your business that you need to stay on top of is your IT services. Fortunately, managed IT services can help streamline operations in…
As a small business owner, it’s important to maximize office efficiency. One of the best ways to do this is by optimizing your phone system. An optimized phone system means that you can handle more calls in less time and with fewer resources. Read on to learn how you can maximize office efficiency by choosing…
There are times when you need to reach a specific person from the company, yet instead of the option to call them directly you are routed to an automated or live assistant first. Although it’s designed to boost business efficiency, call routing in this case can be inconvenient and even frustrating for the customer. Luckily,…
VoIP or Voice Over Internet Protocol to give its full name, has revolutionized communication around the world. Powering apps like Skype, Viber, Whatsapp and many others, it’s a technology that enables people to make calls at a fraction of the cost as compared to traditional telephony. Softphones and deskphones are the two types of telephone…
Meetings are an important part of the business. They help colleagues stay in touch, develop strategies, and make decisions. If you’ve ever participated in a conference call, you’re already familiar with the basic idea behind VoIP meetings. VoIP, or Voice over Internet Protocol, is a way to transmit audio signals over the internet. This means…
If you are using a VoIP phone system, there is a good chance you have experienced poor VoIP quality. The causes of poor VoIP quality calls are easy to diagnose and correct. We will help you identify and work with you to correct these problems. More importantly, these problems should not be ongoing. If your…
The move to VoIP systems has brought many benefits to businesses. They’re relatively inexpensive to set up and maintain, offer a wealth of features, and are highly scalable. However, VoIP systems are not without their dangers. One of the biggest dangers is that VoIP systems are vulnerable to attack. Here are three signs that…
When it comes to business phone systems, VoIP (Voice over Internet Protocol) is one of the most popular options on the market. And for good reason! VoIP offers a wide range of features and benefits that can help businesses of all sizes improve their day-to-day operations. However, because it is relatively new technology, there are…
Are you considering making the switch to VoIP (Voice over Internet Protocol)? If so, there are a few things you need to know before taking the plunge. In this blog post, we’ll give you an overview of what it is, how it works, and what its benefits and drawbacks are. By the end of this…
In business, time is money. Any efficiency you can gain in your day-to-day operations can save you significant time and money in the long run. That’s why more and more businesses are making the switch to VoIP (Voice over Internet Protocol) phone systems. Here are five advantages of VoIP phone systems for businesses. What…
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