- Great customer service starts at the top. It starts in the head and heart of the leader and is passed on from one team member to the next.
- Your customer must come second. Your people come first if you treat your first line employees right then the work they’ll treat your customers in the same way.
- Your attitude will determine your altitude. This means that the way you go about doing things determines how high you can fly.
I also want to remind every to email our help desk, firstname.lastname@example.org, to ensure that we are properly recording your service requests. This email goes straight to our staff, therefore we can respond to you in a timely manner and get your needs met.
For more great tips, contact Andrew Johnson at email@example.com or 972-472-8030.
Written by Andrew Johnson.