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Category Archives: Company news

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IT Tip of the Month: December

NewsletterBy Kensie SoechtingDecember 15, 2020Leave a comment

Always make sure to see who your email is from before you click any links. Nowadays, the new scam is “phishing”.   Hackers will create emails to portray themselves as you and will send out emails to your contacts with links that will lead to bad websites. These websites usually try to get you to…

November Customer Spotlight: Dignity Hospice

NewsletterBy Kensie SoechtingOctober 8, 2020Leave a comment

Our November Customer of the Month is Dignity Hospice! Dignity Hospice Dallas provides hospice care for terminally ill patients, including continuous care, respite care, and routine care. They take care of the people who need it the most by providing excellent levels of comfort and prestige. Reach out to them for all your hospice needs.

Customer Satisfaction Tip: November

Newsletter, UncategorizedBy Kensie SoechtingOctober 8, 2020Leave a comment

“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” Make sure you are assessing your customers main concerns and then tailoring what you do around those main concerns. That is key to making sure that you are in our customers…

Pipedrive Feature of the Month: Web Visitors

NewsletterBy Kensie SoechtingOctober 8, 2020Leave a comment

  Web Visitors: Add-on uncovers previously anonymized information about the organizations visiting your site, including how they found you, what they engaged with and how long they stayed. Web Visitors enables you to discover organizations from your website traffic that previously remained hidden, anonymous or unconverted. It tracks companies that visit your website, how they…

Fresh News from 3CX: November

NewsletterBy Kensie SoechtingOctober 8, 2020Leave a comment

  V16 Update 6a is now available for download including important fixes for audio/video conferences, CRM integration and more. We’ve also released a version of the 3CX Windows App.   What’s in the update: Update 6a delivers the following important fixes to these known issues: · Deletion of the CFD app from the Management Console…

Fresh News from 3CX: September

NewsletterBy Kensie SoechtingSeptember 2, 2020Leave a comment

3CX is all about freedom of choice and with the release of version 16, update 6, that choice just got bigger!   As you’ve known, customers can choose to deploy on-premise or in their own cloud, but now, customers have the option of their PBX hosted by 3CX. This is the easiest, most reliable, and…

Start Making Fans

NewsletterBy Kensie SoechtingSeptember 1, 2020Leave a comment

When you take care of your customers, but not only take care of them but guide, help and nourish a relationship with them you are doing more than meeting their needs.     What you also find is that those same customers turn into your sales rep and rave about your company to other people…

Your Customers Are Human Too!

NewsletterBy Kensie SoechtingAugust 3, 2020Leave a comment

When you think of your customer as a person first and foremost and not a customer, you are establishing empathy with your customers.   Thinking of your customers as people then creates the chance to become friends. Once you have achieved friendships with your customer base, you have raving fans for life.     For…

Pipedrive Feature of the Month: August

NewsletterBy Kensie SoechtingAugust 3, 2020Leave a comment

There are a few new additions to Pipedrive that are a must need for this month. Call tracking and sales insights and reports. You can now call contacts directly from Pipedrive to automatically link calls to deals, record conversations, take notes, and track metrics.   For all of the salespeople out there, this will be…

Why Should Your Company Have a LinkedIn Page?

NewsletterBy Kensie SoechtingAugust 3, 2020Leave a comment

Having a LinkedIn page for your company comes with many benefits. Here are a few ways a company LinkedIn page can help you increase your visibility and revenue!   LinkedIn company pages add credibility By creating a company page, you establish credibility to your personal profile. The company page can be linked to your personal…

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  • SIP Trunks
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