December News from the CEO
Merry Christmas everyone. First, I want to thank all of our customers for their support and loyalty. Our goal this year was to improve on our customer support, and we added new people so we could have fast turnaround, help them understand the changes going on in office technology and how it can help […]
December Customer Spotlight: Tegrity Contractors
We’re excited to announce that our December Customer Spotlight goes to Tegrity Contractors! Tegrity Contractors is a commercial general contractor putting an emphasis on building with integrity. With locations in Austin and Dallas, Tegrity serves the DFW area, as well as Central Texas, taking care to the two biggest metropolitan in the state. […]
Pipedrive Sales Docs
December was a big month for Pipedrive! Pipedrive now supports eSignatures on sales documents and integrates with cloud storage platforms. Sales Docs (which is available to users on the Advanced, Professional and Enterprise plans) now enables you to send trackable quotes, proposals, and contracts from Pipedrive. You can create templates that automatically pull in Pipedrive […]
What’s New with VoIP? December Edition
What’s new with VoIP? The Wildix Collaboration tool! Wildix Collaboration is a web-based tool that enables simple, instant and secure communication between the employees from different offices of the company, situated all over the world, from office phones, PC, and mobile devices. You can participate in a conference, make a call (video, audio), start sharing […]
Customer Satisfaction vs. Customer Advocacy
Meeting obvious customer needs is good. This is what customer satisfaction is all about. It is like going on a blind date with someone and telling your friends afterwards that it was “satisfactory.” Not much passion and enthusiasm here. In fact, some studies show that 68 percent of “satisfied” customers will take their business somewhere else […]
IT Tip of the Month: December
Always make sure to see who your email is from before you click any links. Nowadays, the new scam is “phishing”. Hackers will create emails to portray themselves as you and will send out emails to your contacts with links that will lead to bad websites. These websites usually try to get you to […]