You are here:

What’s New With 3CX?

3CX Banner

Alpha 5 is available now with an all new Windows Desktop App, eliminating the need for the Browser Extension (for Chrome or Edge). 3CX has packaged the web client as a native Windows app using the same Electron framework used by Teams and Whatsapp, to give you a more reliable user experience on the desktop.

Easily accessible, you can choose to keep the desktop app visible on the side of your screen. And you can simply answer a call from the page you are working in, without having to switch between apps. The dialer is included as a separate window to leave your workspace uninterrupted during use, avoiding distractions while chatting, conferencing or using any other business apps.

Agents can now offer customers even better service with contact lookup and chat journaling for live chat and SMS.

You can now update all SBCs via the Instance Manager in just a few clicks. This allows for updates to be received for connected SBCs which can then be triggered via the tunnel.

To install simply click on the Windows icon located in the web client’s left hand side menu and follow the steps that appear. Ensure you remove the Browser Extension prior to installing.

 

Share this Article

Share on facebook
Share on twitter
Share on linkedin
Share on pinterest

Related Posts

Recent Posts
Categories
Services
Integer vitae ante vitae mauris ipsum massa lorem ipsum dolor ipsum massa sed turpis aliquam eleifend id pulvinar vulputate tristique urna, nec feugiat.
Lorem aute irure ipsum massa sed turpis aliquam eleifend id pulvinar tristique urna, nec feugiat lorem ipsum dolor incididunt ut labore et dolore magna lorem nulla.
Gaute irure dolor adipisicing elit, sed do eiusmod tempor incididunt ipsum massa sed turpis vulputate tristique urna, nec feugiat lorem ipsum dolor.
Amet null vulputate tristique urna, nec feugiat lorem ipsum dolor vitae ante vitae mauris sed turpis aliquam eleifend id pulvinar aliquam eleifend id pulvinar metus sed lorem.
Portfolio
Our Experience
VoIP
100%
Web Development
100%
Marketing
90%
Consulting
79%