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News from the CEO: January


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Happy New Year, everyone. Out with the old, in with the new. It’s hard to believe that it’s 2021; I can still remember the big change to 2000, the year of Y2K. 2020 was much more devastating, but again something we all have to deal with. I hope we have learned, we have met the challenge for the “new normal” and we are healthy, physically, emotionally, and businesswise.


I’m excited about the new year! We have a lot to look forward to in 2021 like new goals and new challenges. Our focus this year will be to elevate our customer service, and help customers reduce costs, schedule our free IT, VoIP, and website assessments. We will be introducing free tools so business owners will understand their office technology better and make better decisions that will improve their bottom line.


Please reach out to us for any questions or support issues you may have. We are constantly adding videos for more and better phone training on the 3CX and Wildix phone systems. They are becoming a very powerful technology and communication tool now in our virtual world. With the new features and applications like website, Teams, and CRM integration, better video conferencing, and the improvements of the cell phone app, we are in a much better position this year for our office technology to help us. Schedule some time with our Support team, and learn more about how we can help you!


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The book of the month for January is… Great by Choice by Jim Collins and Marten T. Hansen!

This book is a very appropriate read for this period for the pandemic. It is based upon enumerating the principles for building a truly great enterprise in unpredictable, tumultuous and fast moving times.

The New Findings:

  1. The best leaders were not more risk taking, more visionary, and more creative than the comparisons; they were more disciplined, more empirical and more paranoid.
  2. Innovation by itself turns out not to be the trump card in a chaotic and uncertain world. More important is the ability to scale innovation, to blend creatively with discipline.
  3. Following the belief that leading in a fast world always requires fast decisions and fast action is a good way to get killed.
  4. The great companies change less in reaction to a radically changing world than the comparison companies.


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Get the book here!

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