Hotel PBX
Give your guests a 5 star experience without the price tag with an easy to manage hotel PBX by 3CX. The hotel phone system is optimized for internal and guest to front desk communication. Includes wake up call scheduling, DND and easy check out. Wow your guests with personalized greetings when they call the front desk. Integrate 3CX with your existing PMS system at no extra cost to automate the check-in / check-out and generate call bills. Save on costs and system management, optimize staff communication, and ensure those positive TripAdvisor reviews keep rolling in.
Easy to Manage & Low Cost
- Included in PRO & Enterprise: no expensive add-ons!m #1
- Easily add and remove extensions – no per user license.
- Open-standards: Use existing infrastructure & low cost devices.
- Plug & play with IP phones, SIP trunks and gateways.
Fidelio, Protel, roomMaster PMS Integration
- Integrates with Protel, roomMaster, Micros-Fidelio & more.
- See guest name on reception, room service & management phones.
- Have everything ready for billing with an easy check out function.
- Block external calls when a room is not occupied.
Guaranteed guest satisfaction
- Identify guest calls with caller ID and personalize greeting.
- Delete old guest voicemail and reconfigure with the new guest name.
- Allow guests to schedule wake up calls and do not disturb.
- Maid status allows housekeeping to set room status via phone.
Increase website bookings with Live Chat
- Add 3CX Live Chat to any website and see booking rates soar.
- Create a Live Chat queue to include more than just reception staff.
- Integrate with WhatsApp & Facebook for fast responses to guest queries.
- Allow web visitors to elevate the chat to a call with the click of a button.
What Clients are saying about their 3CX Hotel Solution
“Since switching to 3CX, the solution has become more stable and reduced the large amount of dropped calls we were getting. We’ve been able to provide services remotely without the need for a technical team in our offices. The integration of 3CX with our global service system (NICE In Contact / Verizon) in the United States, has helped us to increase productivity in a cost-efficient way. It was definitely the right solution deployed by the right partner.”
Claudio Cavalcanti, Head of IT South America
“We had been choosing the telephony type for quite a long time, compared many brands, met the representatives of different companies, but finally decided on 3CX, as this software meets all our requirements to the best advantage.”
Oksana Vladimirovna Miakish, CEO