Merry Christmas everyone. First, I want to thank all of our customers for their support and loyalty. Our goal this year was to improve on our customer support, and we added new people so we could have fast turnaround, help them understand the changes going on in office technology and how it can help…
We’re excited to announce that our December Customer Spotlight goes to Tegrity Contractors! Tegrity Contractors is a commercial general contractor putting an emphasis on building with integrity. With locations in Austin and Dallas, Tegrity serves the DFW area, as well as Central Texas, taking care to the two biggest metropolitan in the state.…
December was a big month for Pipedrive! Pipedrive now supports eSignatures on sales documents and integrates with cloud storage platforms. Sales Docs (which is available to users on the Advanced, Professional and Enterprise plans) now enables you to send trackable quotes, proposals, and contracts from Pipedrive. You can create templates that automatically pull in Pipedrive…
What’s new with VoIP? The Wildix Collaboration tool! Wildix Collaboration is a web-based tool that enables simple, instant and secure communication between the employees from different offices of the company, situated all over the world, from office phones, PC, and mobile devices. You can participate in a conference, make a call (video, audio), start sharing…
Meeting obvious customer needs is good. This is what customer satisfaction is all about. It is like going on a blind date with someone and telling your friends afterwards that it was “satisfactory.” Not much passion and enthusiasm here. In fact, some studies show that 68 percent of “satisfied” customers will take their business somewhere else…
The holidays are upon us. This year has seen lots of change and we are hoping for a better 2021. We are thankful for our customers, our vendors, and our friends. The holidays remind us of our many blessings, our family, and friends. Though it has been a hard year, we still are surviving, growing…
Moving into a new office is not easy. There are a lot of moving parts (no pun intended) and can stressful. SmartOffice USA has shared 11 tips for commercial moves to help business owners and employees a like stay on top of their move. Please check out our Office Moving Checklist, with 11 tips…
LinkedIn just recently released a new feature on their mobile app: Stories! LinkedIn Stories allows members to post pictures or videos of their everyday lives to share with their communities. This feature is similar to the Stories we see on Instagram and Snapchat, in the way that they disappear 24 hours after being posted.…
“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” Make sure you are assessing your customers main concerns and then tailoring what you do around those main concerns. That is key to making sure that you are in our customers…
Let’s talk about Windows 10. Whether you’ve been using it for year or just recently upgraded, there are a lot of hidden tips and tricks that Microsoft enable to make life easier for their everyday user. Learning these everyday tricks will boost your productivity exponentially. With COVID-19 dangers still ongoing. Majority of us are working remotely. This is the perfect time to…
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