What’s New with VoIP? December Edition
What’s new with VoIP? The Wildix Collaboration tool! Wildix Collaboration is a web-based tool that enables simple, instant and secure communication between the employees from different offices of the company, situated all over the world, from office phones, PC, and mobile devices. You can participate in a conference, make a call (video, audio), start sharing […]
Customer Satisfaction vs. Customer Advocacy
Meeting obvious customer needs is good. This is what customer satisfaction is all about. It is like going on a blind date with someone and telling your friends afterwards that it was “satisfactory.” Not much passion and enthusiasm here. In fact, some studies show that 68 percent of “satisfied” customers will take their business somewhere else […]
IT Tip of the Month: December
Always make sure to see who your email is from before you click any links. Nowadays, the new scam is “phishing”. Hackers will create emails to portray themselves as you and will send out emails to your contacts with links that will lead to bad websites. These websites usually try to get you to […]
News from the CEO: November
The holidays are upon us. This year has seen lots of change and we are hoping for a better 2021. We are thankful for our customers, our vendors, and our friends. The holidays remind us of our many blessings, our family, and friends. Though it has been a hard year, we still are surviving, growing […]
Office Moving Checklist
Moving into a new office is not easy. There are a lot of moving parts (no pun intended) and can stressful. SmartOffice USA has shared 11 tips for commercial moves to help business owners and employees a like stay on top of their move. Please check out our Office Moving Checklist, with 11 tips […]
New LinkedIn Feature: Stories
LinkedIn just recently released a new feature on their mobile app: Stories! LinkedIn Stories allows members to post pictures or videos of their everyday lives to share with their communities. This feature is similar to the Stories we see on Instagram and Snapchat, in the way that they disappear 24 hours after being posted. […]
November Customer Spotlight: Dignity Hospice
Our November Customer of the Month is Dignity Hospice! Dignity Hospice Dallas provides hospice care for terminally ill patients, including continuous care, respite care, and routine care. They take care of the people who need it the most by providing excellent levels of comfort and prestige. Reach out to them for all your hospice needs.
Customer Satisfaction Tip: November
“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” Make sure you are assessing your customers main concerns and then tailoring what you do around those main concerns. That is key to making sure that you are in our customers […]
IT Tip of the Month: November
Let’s talk about Windows 10. Whether you’ve been using it for year or just recently upgraded, there are a lot of hidden tips and tricks that Microsoft enable to make life easier for their everyday user. Learning these everyday tricks will boost your productivity exponentially. With COVID-19 dangers still ongoing. Majority of us are working remotely. This is the perfect time to […]
Pipedrive Feature of the Month: Web Visitors
Web Visitors: Add-on uncovers previously anonymized information about the organizations visiting your site, including how they found you, what they engaged with and how long they stayed. Web Visitors enables you to discover organizations from your website traffic that previously remained hidden, anonymous or unconverted. It tracks companies that visit your website, how they […]