Call Recording is a Business Lifesaver

Gone are the days when call recording used to be expensive, tedious, and required complicated hardware. Thanks to Voice over Internet Protocol (VoIP), this has become a common feature, essential to business survival.   It is now a standard requirement for businesses that revolve around customer calls especially if they intend to increase customer satisfaction…

Why Send Thank You Cards?

Thank you cards are for everyone! They can help present your business in a more positive light when making new contacts, meeting potential customers, and even to current customers. Taking the time to send out thank you cards help cement a new business relationship, whether that be for a simple meeting or for sharing ideas!…

July Customer Spotlight: CARE Church

We appreciate all of our dedicated customers. This month, we would like to recognize CARE Church as our June Customer of the Month! They are a church with 3 ministries: church ministry, care corp, and a child development ministry. They are all outreach ministries that help people spiritually and financially.   What they have to…

The Importance of a LinkedIn Summary

The LinkedIn summary is a crucial part of your LinkedIn profile. Everyone who wants to build the strength of their LinkedIn profile needs to add a well-written summary. Time and thought need to be dedicated to this section. In this summary, you want to include your passions, accomplishments, and your mission statement as an individual.…

July IT Tip of the Month

Backing Up Gmail Emails Locally Recently I was tasked with creating a local backup for my team’s old emails. Extra storage space is always for sale from large providers like Google. Creating local email storage backup will save your team money on your ever-expanding email inbox as well as make these emails searchable/viewable offline if…

Fresh News from 3CX – July Edition

During COVID-19, every person, employee, and business owner has experienced major changes in the workplace and day to day operations. 3CX’s Web Client platform though has made these transitions easier.  With the power of the 3CX Web Client, employees are able to work more efficiently while working remotely by never skipping a beat because they…

News from the CEO – July Edition

We are all adjusting to the new way of doing business. Remote working is the new normal. Our team at SmartOffice USA is working hard to make this transition go seamlessly for our customers. 3CX, our VoIP phone system, has made several changes over the past few months to make WebMeeting work even better. Please…