The move to VoIP systems has brought many benefits to businesses. They’re relatively inexpensive to set up and maintain, offer a wealth of features, and are highly scalable. However, VoIP systems are not without their dangers. One of the biggest dangers is that VoIP systems are vulnerable to attack.
Here are three signs that your VoIP network may be compromised.
Unexplained Outages or Slowdowns
If your VoIP system suddenly starts experiencing outages or slowdowns, it may be the result of an attack. Hackers can use denial-of-service attacks to overload your system with requests, resulting in outages or slowdowns. If you notice these sorts of problems pop up out of the blue, it’s worth investigating further to see if your VoIP Network has been compromised.
Strange devices appearing on your VoIP network
Another sign that your VoIP system may be under attack is the appearance of strange devices on your network. If you have devices on your network that you don’t recognize, it’s possible that they’ve been placed there by attackers to eavesdrop on your conversations or steal data. Check with your IT department to see if anything looks suspicious.
Suspicious activity in your call logs
Hackers may also try to cover their tracks by deleting or modifying call logs. If you notice any suspicious activity in your call logs—calls being deleted or modified, for example—it’s possible that someone has gained access to your system and is trying to cover their tracks. Check with your IT department to see if anything looks suspicious.
If you notice any of these signs, it’s important to take action right away. Investigate further to see if your system has indeed been compromised, and if so, take steps to remedy the situation as soon as possible. Your company’s reputation—and even its legal standing—may be at stake if attackers are able to gain access to your conversations or steal sensitive data from your system. Don’t take chances; if you think there’s a possibility that your VoIP system has been compromised, act immediately.
If you need help with anything VoIP network related, give us a call! We are happy to help!